uMed for GPs

uMed enables your practice to participate in more clinical research without adding workload for your staff.

Supporting GPs to participate in research

Clinical research is crucial to advance medicine and drive better outcomes for patients and our healthcare system.

We understand that GPs want to support more clinical research but are already overstretched caring for patients.

uMed takes on the workload of engaging suitable patients for clinical studies, so that you can participate in more revenue-generating research without adding workload for your staff.

uMed processes data on behalf of your practice to support clinical studies. We will never utilise or share patient data without explicit permission from your practice.

  • Trusted by 350+ GP practices across the UK
  • Enrolled 4,000+ patients in clinical research
  • Portfolio includes interventional, observational, academic & commercial research
  • Generate additional revenue for your practice with a stream of sponsored studies pre-qualified for your patient population

From onboarding to participating in your first study in 30 minutes

  • Onboarding
  • Study Review
  • Confirm cohort validity
  • Patient Engagement

Step One


Signing of data processing agreement and provisions of ODS codes.

Step Two

Study Review

Relevant studies are identified and all information is displayed in uMed’s web app ready for review and approval..

Step Three

Confirm cohort validity

If preferred uMed offers the option of our GCP trained nurse team to confirm that the cohort search is valid.

Step Four

Patient Engagement

Once cohort is validated, uMed handles the rest. We engage patients via direct SMS on behalf of your practice.
patient engagement for clinical trials

Frequently Asked Questions

How much involvement will be required from me and my practice?

uMed has been developed to enable you and your practice to participate in medical research whilst removing the associated administrative burden.

Getting started – Our onboarding process takes on average 15 minutes and involves the review and signing of our data processing agreement and the provision of ODS codes. Our support team is available to help along the way and discuss any part of the process.

Participating in a study – Once set up, we will start presenting relevant study opportunities for your practice in our web-based application. To participate in a study we require you to review and approve study documents in our web app (~15 minutes).

uMed identifies and builds the list of eligible patients from your practice based on de-identified health record data. Our GCP trained nurse then reviews the patient lists on your behalf to ensure that no patients are contacted who are not eligible. Alternatively our web app allows a member of your practice staff to review and approve the list of patients identified as eligible for the study.

We also provide a dedicated patient helpline designed to support patients throughout the process, and reduce the pressure of incoming calls for your practice staff related to the study.

Won’t my practice have to spend a lot of time answering patient questions?

uMed provides a dedicated patient helpline designed to support patients throughout the process, and reduce the pressure of incoming calls for your practice staff related to the study.

How does uMed keep patient data secure?

uMed separates all patient identifiable information from health data. An encrypted link identifier is the only connection between these silos. The result is that patient identifiable information (PII) and health data are never simultaneously presented within the uMed platform to ensure the very highest standard of data protection.

Is uMed GDPR Compliant?

Yes, uMed conforms to the requirements of General Data Protection Regulation (UK GDPR) as well as the NHS Data Protection & Security Toolkit, ISO 27001 and is Cyber Essentials Plus Certified.

What data does uMed process?

To allow us to send communications to patients on your behalf we process patient data to our secure servers. This data includes names, contact details and demographics, as well as any communication back from patients such as answers to questionnaires or patient replies to text messages.

How does uMed send text messages?

We use Twilio to send SMS messages. You can read theTwilio privacy policy here.

What are the costs of uMed implementation?

uMed charges no fees to the practice to implement or maintain the platform.

What is a data processing agreement?

The agreement details how uMed will process data on behalf of the practice to support clinical studies. This includes processing to:

a) Match potential subjects in the practice population with study opportunities for review by the practice.

b) If approved by the practice, engagement of those patients on behalf of the practice to support recruitment, and data capture

c) If approved by the practice, linkage of outcomes from the clinical record to the study CRF.

It is important to note that this is not a data sharing agreement. As a data processor, uMed cannot share or utilise practice data unless explicit permission is obtained from the practice (the data controller). In the same way, EMIS, Apollo, Accurx and other technology vendors cannot use practice data outside of that defined in their service agreement with practices.

Why is a data processing agreement required?

uMed provides services to the practice that support the execution of clinical studies. This requires an agreement between uMed and the practice in addition to usual research agreement between the study team and site.

How do patients opt out?

Patients remain in charge of their data at all times and can opt out of contact, sharing data, or study participation at any time. We will not contact patients who have registered for the national data opt out.

Does the uMed agreement affect other research my practice may be involved in?

No. uMed simply provides a technology service to support an array of academic and commercial studies, which can be both observational and interventional. There is no exclusivity and the practice is free to participate in other studies as normal.

Like some assistance?

Email us and we’ll endeavour to respond within two business days.

More studies, minimal additional workload

We manage the whole process, so you can participate in cutting edge research with no additional workload

Generate additional revenue for your practice with a stream of sponsored studies pre-qualified for your patient population

"Modality is a super partnership with 45 practices and about 450,000 registered list size and as a National Research Lead for Modality Partnership, I am thrilled to be working with Umed. They allow us to support our patients by promoting and developing clinical research across all Modality sites.”

Find out more

Book a complimentary demonstration

For a clear picture of how uMed could work for you, book a free session with our team.

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